Terms & Conditions
Welcome to PawSquared². By accessing or using our website and services, you agree to these Terms & Conditions. Please read them carefully before booking or using any service. If you do not agree with any part of these terms, you should stop using our website and services immediately.
1. General Terms
PawSquared² offers pet care services, which may include dog walking, pet sitting, grooming support, transportation to vet appointments, home clean-up, and other basic care services. The exact services available may change over time and may differ by location.
You confirm that you are the legal owner or authorized guardian of any pet you book services for, and that all information you provide to us (including contact details, addresses, and pet information) is accurate and kept up to date.
You understand that animals can behave unpredictably and that there are inherent risks involved in pet care services, including but not limited to bites, scratches, escapes, or accidents. Our team will act with care, but you accept these risks when booking a service.
We reserve the right to refuse, cancel, or stop a service at any time if we believe it may put your pet, our staff, or others at risk, or if we detect inaccurate or incomplete information about your pet.
2. Privacy & Data
We collect information such as your name, contact details, address, and basic pet information when you use our website or book services. We use this information only to provide services, manage bookings, communicate with you, and improve our operations.
We may store data in third-party systems (such as booking or payment providers) that help us deliver our services. We choose partners that take reasonable steps to protect your data, but no system is completely secure, and you use our services at your own risk.
We do not sell your personal information. We may share limited information with service partners (for example, a walker or sitter) when needed to complete a booking safely and correctly.
3. Contact Us
If you have any questions or concerns about these Terms & Conditions or how we handle your information, please contact us using the details on our Contact page. We will do our best to respond within a reasonable time and help you understand how we work to keep your pets safe and your data protected.